Política de reembolso

If you need to make a return for a refund or exchange please email sales@pennineleathergoods.com with your order number and whether you would like a return or exchange.

If you are not completely satisfied with your purchase, you may request a return or exchange within 30 days of receiving your order.

Items must be returned in their original condition. Once your return has been received and inspected, eligible refunds will be processed.

If your item arrives faulty or develops a fault, please contact me. Where possible, I will repair the item free of charge. If a repair is not possible, I will offer a replacement, exchange or refund after inspection.

Return and exchange shipping costs are the responsibility of the customer, unless the item is faulty.

International customers: taxes, duties and customs fees are non-refundable in the event of a return.